Our Culture

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    We are dedicated to making a difference for you and your Business. 
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    We regard every project equally and solve any problems of our clients immediately. 
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    We aim to offer effective and efficient solutions for your business.

Our Commitment

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    We have a highly qualified, well experienced, and dedicated team of people with 10+ years of experience in the field.
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    We offer a full range of services for companies and clients from all over the world to achieve their visions.
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    We answer all your questions, listen to your ideas and provide unique solutions for your business.

Our Mission

Our mission is to provide innovative and valuable solutions to our customers in national and international digital transformation.

As Dekamedia we continually develop our services to meet and exceed customer expectations and contribute to the success of their businesses through the provision of timely, consistently high quality and professional IT support at every customer contact.

Our mission is to achieve this through:

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    Delivering a proactive, knowledgeable and reliable service at first point of contact, offering advice and support for centrally provided IT services
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    Offering a variety of contact methods to suit our customers’ needs, including telephone, email, self-service and in person
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    Supporting and developing our staff to ensure we deliver an excellent quality service
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    Working with stakeholders to understand the needs of our customers
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    Continually developing and improving our services and processes
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    Taking positive action to maintain a high level of customer satisfaction

Our Vision

Our vision is to be a leading global IT services provider consistently delivering safe, high quality, competitive, and on-time solutions to our customers.

As Dekamedia we consider all projects as our own project. By assigning an experienced manager to all projects we evaluate the problems and requests of our customers with an independent eye and aim to produce the best solutions together.

Our team of talented, experienced and motivated industry specialists will be recognized as the best in their field. Our continued success will be driven by our people who will share in it.

Our Values

Dekamedia offers a full range of services for almost any web-industry related company. Our core values define what we stand for, how we conduct ourselves and how we interact with colleagues, customers, vendors, shareholders, and others.

Our core values are:

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    Accountability

    Accepting personal responsibility for our actions and focusing on finding solutions and delivering results. We keep our promises and commitments.

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    Integrity:

    Conducting business with the highest standards of professional behavior and ethics. We are transparent, honest, ethical and fair in all of our interactions; people trust us to adhere to our word.

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    Quality Service and Performance

    We are committed to service excellence and work to deliver a professional, proactive service with every customer contact. Our people are experts in their field and are encouraged to continually update their skills to ensure we are always improving our support service and meeting the needs of our customers.

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    Teamwork

    Achieving common goals through open and honest communication. We show concern for one another and are supportive of each other’s efforts.